
Frequently Asked
Everything you need to know.
A few common questions about visiting Anew U Spa. Don't see yours? Call or text us at 440-990-4446 — we read every message personally.
First Visit
First Visit questions
Plan to arrive 10 minutes early. New guests complete a brief intake (massage or esthetics) so your practitioner can tailor the session. Tea is poured, the music is low — settle in.
Booking & Cancellation
Booking & Cancellation questions
Submit a booking request through our online form and we'll confirm your appointment by email or text. You can also call or text us at 440-990-4446.
Treatments
Treatments questions
If you're holding muscular tension or pain, start with a Therapeutic Massage. For skin clarity or anti-aging, choose an Advanced Facial. For deep restoration, the Infrared Sauna Wrap or Japanese Head Spa. Unsure? Note it on your booking request and we'll guide you.
Gift Cards & Policies
Gift Cards & Policies questions
Yes — physical and digital gift cards are available in any amount. Call or text us at 440-990-4446 to purchase.
